Organizational Development Services

organizational developmentConflict Resolution Process - A process used to resolve conflicts at individual, team, department and whole system level. Four thousand + workers have used this systematic process to settle issues.

High Performance Teaming - A process that helps teams form, create safe working environment, learn process and teaming skills that minimize time use and maximize energy use. Very results oriented.

Leadership Development - A combination of skill and strength assessment and application, utilizing individual and team learning as well as coaching. Very goal based and feedback oriented.

Strategic Planning - There are three depths of strategic planning:

  • Aspirational (deals with vision and values)
  • Directional (deals with vision, value, mission and goals)
  • Operational (deals with all of the above, plus an action plan for each goal area that is measurable)

Phoenix Process Consultants has done 50 some operational strategic plans. We emphasize commitment to results and outcomes.

Quality Work Process - In this process, quality attitudes are clarified and adopted so that quality tools and processes may be used to meet customer expectations in an unfailing manner.

Criteria Based Hiring - Leaders and workers set criteria concerning cultural attitudes, desired skills, teamwork, and competency. We help establish criteria based interviews that require candidates to act, and we train interviewers to conduct and score results.

Professional Development Process - Working with leaders, managers, supervisors, and lead workers, we help create goal driven review structures and processes to encourage individual growth that benefits organization, individuals, and teams.

Facilitation - Leaders and managers attempting to lead and facilitate change create resistance in participants when they do both things. Others feel manipulated when this happens. You lead - we will facilitate.

Process Building - Given skills in assessment, design, system flow, and process measurement, we can create or refine processes to enhance performance.

Who We Have Worked With:

For profit and not for profit companies

Large Organizations:

  • Qwest
  • Johnson & Johnson
  • Minnesota State Courts & District Courts
  • School Districts
  • Churches & Archdiocese

Professional Organizations:

  • Legal firms and Associations
  • Medical firms
  • Dental groups
  • School and teaching groups
  • Accounting firms

Businesses:

  • Manufacturing
  • Banking
  • Printing
  • Marketing
  • Construction
  • Home Security
  • Health Care

“Our firm was growing but we had no structure to our growth. We brought in John Reardon of Phoenix Process Consultants to give us guidance on this and other changes in our firm. Ultimately we broke into two teams, each headed by a partner and including a senior staff person, with set goals for each team. The staff person handles calendars and tracks tasks. This change reduced my stress almost overnight, and it should make us more productive while improving client service.” – Tom Tuft, Tuft & Arnold, PLLC

What's Next? Pick one of the following:

Remember- When you want help with:

  • Elevating production and performance
  • Settling conflict and promoting a positive environment
  • Thorough and detailed team and leader development
  • Clear direction and strategic planning
  • Establishing solid work roles, relationships, and organizational patterns

We are ready to join and work with you.